FAQ
Q: Can I request another color of one of your locks?
A: Yes, feel free to email me at ryan@cutaways.store. I have quite a few extra colors already in stock, waiting to be cut out.
Q: Can you install standard driver pins instead, to make your locks easier to pick?
A: Yes, I can do that for you on the American 1100 or Abus 72/40. I can also install colored key pins or add some spool pins for you on the American 1100 if you prefer them, at no extra charge.
Q: I have a vintage lock or expensive lock that I'd like you to cut away. Can you do this?
A: During the development of a new cutaway model, there are inevitably at least a few screw-ups as I get everything dialed in on the CNC machine. I don't want to ruin your lock. You might have better luck finding someone that has a manual milling machine rather than a CNC mill.
Q: Why are some of your locks cut out on the right side, and other locks cut out on the left side?
A: If possible, I cut my locks on the left side (as viewed from the keyway with the pins at the top) as that makes it easier to see for us right-handed pickers. It also may interfere a bit less with the "feel" of picking if the cutouts are on the opposite direction of tension.
However, many locks (including the American 1100 and PacLock 90A-Pro) have an internal screw assembly that would obscure the pins from view if the cutout was on the left side; I have no choice but to cut those locks on the right side instead. Others who sell these same cutaway locks online do the same. We have no choice due to how these locks were designed by the manufacturers.
Q: Do you offer international shipping (outside of the USA)?
A: International customers may order via my eBay store at https://www.ebay.com/usr/cutaways
Due to the complexities of international regulations and taxes, I do not offer international shipping directly from this website at this time. This may change in the near future.
Q: I have another question. How can I contact you?
A: Feel free to email me at ryan@cutaways.store. I love to hear from fellow collectors and locksport enthusiasts.